Patient Reviews
Reviews
At Ignite Psychiatry, we're proud to help individuals take back control when mental or emotional issues have made them feel like a spectator in their own life. Our nurse practitioners specialize in family and mental health with a focus on body and mind for a more complete sense of well-being. We believe every person's story is important, which is why we're happy to feature a collection of reviews from current and past patients who have experienced the difference we can make. We invite you to read through these reviews below — and when you're ready to take control of your story, reach out to schedule your virtual or in-person psychiatric consultation at our Lubbock, TX practice.
Reviews for Lubbock, TX Nurse Practitioner Katie Brandon, NP
"Katie Brandon is the best Doctor I have ever had the privilege of seeing. She helped me change my life and got ME to get my life back on track. She will actually listen to you, treat you like a person and figure out the best route to help you, according to your specific needs. And if she can’t do something specific that you want, she will refer you to the best person that she knows of to help you. I don’t know what more you would want out of a doctor, other than that."
"Katie Wheeler has been a lifesaver for our family. My husband suffers from mental illness and addiction. It is very difficult to find professionals that are capable of finding the right medications and therapies and who are also kind and caring. Katie has those qualities, plus she's intelligent, intuitive and a great listener. We know we can depend on Katie for appointments and help when needed."
"Katie Brandon and associates have been the most compassionate, wonderful, easy to talk to professionals I have ever been to. You’ll never find someone else that is so willing to help you change your life for the better. She goes out of her way to make sure you are taken care of as a patient, isn’t that what we all want in a doctor? I could not recommend her and her practice enough. 10/10"
"Katie is absolutely amazing and my guardian angel! Having anxiety and depression is an absolute nightmare. I was in an extremely dark place way past what I could handle. She helped me not only out of that dark place, but still keeps me from going back. I would not be where I am today without her. Katie has helped me to be a successful business owner, a better father, better husband, and most importantly the best version of myself. Thank you for everything!"
"I’ve worked with Katie for years and she is beyond amazing!"
"Katie is by far the best we have worked with in over 10 years. It’s hard for young teenagers to open up especially over a video call, but Katie immediately put my daughter at ease and she was willing to share her feelings right away. It was easy to trust Katie’s recommendations and she always followed up within days to see how Mia was doing if any meds were new or adjusted. It is obvious that Katie really cares about her patients. Additionally, i was amazed by how quickly Katie would reply to a text or email from me… we have never experienced care at this level before! Katie is exceptional!"
"I saw a post on FB in a nurses of AZ group, I was at a point in my life I was ready to do something. I called and got to talk with Katie upon calling! I’ve been working with her since July and I don’t regret one minute of it. Katie has been encouraging, supportive, and has finally given me the tools I need to be successful in my weight loss journey! My mindset has changed, my motivation has increased, my body is changing and Katie has been a helpful hand behind it all!! I have recommended her to all of my friends and will continue to do so!"
"I began this journey with Katie about 2 months ago and I have to say she is simply the best. I’m getting results, feeling better, and learning new things every time we meet. I have and would recommend her."
"Katie has been a God-send to our family. Our 14 yr old daughter has high functioning autism and was reaching all-time lows. We had seen several other practitioners including a pediatric neurologist and no one had been able to connect with our daughter and gain her trust. She didn’t want to go to anymore doctors claiming that no one had helped her and she just couldn’t do it anymore. These are the amazing things about Katie… 1. She is on zoom…this was such a better experience for both my daughter and I. It was amazing to not have to drive, sit in another office, and be seen by someone who never really cared to know us. Zoom was so convenient and we felt more relaxed in our home. 2. Katie is cash pay and the great part about this is that the child didn’t have to be present like in the Dr. Office. This allowed me to talk openly with her about what was going on without my daughter having to be embarrassed or sit through hearing everything again. Being able to have separate appointments allows my daughter and I to both be heard. 3. Katie has been amazingly available. When I have needed prescription refills or needed to touch base she has been extremely responsive and willing to help in timely manner. No more emailing the dr’s nurse🙌🏻🙌🏻. 4. I finally feel like I have someone in my corner who is helping me figure out how to help my daughter. She genuinely cares and I can’t put into words the amount of stress that has taken off of my shoulders. She has thought outside of the box in regards to her medication and we are finally feeling hopefully for the first time in a long time. Can’t recommend her enough!! 10/10"
"I don't have enough positive things to say about Katie... Quite simply, she is awesome! She is warm, supportive, knowledgable, and nonjudgemental. After years of meeting with invalidating providers, Katie truly is a breath of fresh air."
"Katie Brandon is a WOW. I am very pleased to say I have a new provider in Katie. She is professional, thorough, knowledgeable and efficient. I’m a somewhat (very) difficult person to impress and Katie impressed me - she performed her job at the highest level and I am happy to have her in my world. Highly recommend!!!"
"Wow. I saw this pop up on my page and was immediately intriguided. I called, expecting to get an answering machine. I was surprised to get an answer. Katie actually had some availabilty and took my appointment pretty much on the spot. She directed me to her website where I registered for her portal, then she sent me a form to complete and I emailed her my insurance info. It was quick and easy. During out apointment. She was very thorough. She was very supportive and I felt like she was actually listening to me. At the completion of our meeting, she forwarded over some medications to my local pharmacy. I would highly recommend this practice."